Taking Care of Business
Comprehensive and flexible monitoring, maintenance and support plans for servers, networks and desktop computers.
Monitoring for any current or potential issues to your system
Automatic patching and updates to ensure security and performance.
24/7 Support Desk for fastest possible response and resolution
Cloud to Desktop. Nationwide.
Tech Solutions for Business Managed Services is an IT Support capability, leveraging the expertise of dozens of New Zealand’s best engineers, to deliver the most reliable IT platform possible.
Most organisations won’t have, or don’t want to have, a team of experts to manage their IT platform. When they do, that resource is much better utilised innovating and developing, not buried in IT maintenance tasks.
We specialise in the ‘boring but important’ IT support and management, allowing your own staff to focus on things that help to grow your business. Through a combination of monitoring and maintenance technologies, deep technical expertise, and remote and field workforces.
Tech Solutions for Business Managed Services can proactively maintain and monitor your environment, minimising outages, and returning them to service quickly in the event of an unavoidable outage.
Tech Solutions for Business Managed Services:
Always Available Engineering
Tech Solutions for Business operate 24×7, ensuring you can always get help when you need it. There are no overtime fees or rate premiums to watch out for– it’s all included.
Eliminate Risk of Knowledge Concentration
Making the decision to outsource your IT maintenance, monitoring and support protects your business-critical information by ensuring comprehensive documentation is perpetually valid and any intellectual property required to fix problems is shared in case of planned or unplanned absence.
Excellent Customer Service
We pride ourselves on delivering the highest possible level of customer service, with an experienced Service Desk, full escalation support and 24 hour access to emergency support in the event of an unavoidable outage.
Overflow Capacity and Escalation
One technician or IT Manager can’t be expected to have all the answers for all technologies. With a Maclean Managed Services, you have escalation and overflow capacity for your team, and help when specific expertise is required.
See why SmartCore is right for your Business
Cost effective and easily scalable IT solutions that will grow with you